Reseller Management

March, 1998, pgs 68-71

How to be a People-Keeper

"10 No-Cost / Low-Cost Retention Strategies"

1. Promote from within.

2. Open up lines of communicaiton.

       This sounds easier that it is.
       

3. When travel opportunities arise, give them to those who like
      to travel.

4. After a tough project, give team members time off.

5. Have fun.

       Host a pizza party, or give tickets to a local amusement park to
       employees and their families.

6. Provide flexible work schedules.

7. Reward individual and group performance with an
     article in the company newsletter, an award ceremony
     at the monthly employee meeting, or a notice on the
     bulletin board.

8. Don't be petty.

       Silly, close-minded rules and regulations produce nothing but anger
       and frustration.  Lighten up.

9.  Don't micromanage.

       If your people really cannot be trusted to supervise their own work
       and that of their colleagues, you need new employees, not more
       control.

10. Assign coaches or mentors who help employees not just on specific
      jobs, but also in developing their careers.